Privacy Policy

This Privacy Policy describes how Anthony's Coal Fired Pizza ("we," "us," "our," or "the Company") collects, uses, shares, and protects the personal information of visitors and customers who access or use our website located at pizz-anthonys.digital (the "Website"), as well as any related services, online ordering platforms, loyalty programs, or digital features we provide (collectively, the "Services").

We are committed to protecting your privacy and handling your personal information in a transparent, lawful, and responsible manner. By using our Website or Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms described herein, please discontinue use of our Website and Services immediately.

This policy is governed by applicable United States federal and state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), and any other applicable state or federal regulations.

1. About Us

Anthony's Coal Fired Pizza is a food and restaurant business operating in the United States. We provide dine-in, takeout, and online food ordering services to our valued customers. For any questions or concerns regarding this Privacy Policy, you may contact us using the details provided below:

2. Scope of This Privacy Policy

This Privacy Policy applies to all individuals who:

• Visit or browse our Website at pizz-anthonys.digital;
• Place orders online through our Website or affiliated platforms;
• Register for an account or loyalty program with us;
• Subscribe to our email newsletters, promotional offers, or marketing communications;
• Contact us via email, phone, contact forms, or social media channels;
• Participate in surveys, contests, sweepstakes, or other promotional activities;
• Interact with our digital advertising campaigns or third-party platforms linked to our Services.

This policy does not apply to third-party websites, services, or platforms that may be accessible through links on our Website. We encourage you to review the privacy policies of any third-party sites you visit.

3. Information We Collect

We collect various types of information in connection with your use of our Website and Services. The categories of personal information we collect include the following:

3.1 Personal Identification Information

When you create an account, place an order, or engage with our Services, we may collect the following identifiable information:

• Full name;
• Email address;
• Phone number;
• Mailing address or delivery address;
• Date of birth (where required for age verification or promotional purposes);
• Username and password for account access;
• Payment information, including credit/debit card numbers, billing address, and transaction history (processed securely through third-party payment processors).

3.2 Order and Transaction Information

When you place a food order through our Website or platform, we collect:

• Order history, including items ordered, quantities, and special instructions;
• Payment confirmation and transaction identifiers;
• Delivery preferences and location data;
• Promotional codes or loyalty reward redemptions applied to your orders.

3.3 Usage and Technical Data

When you access or browse our Website, we automatically collect certain technical information about your device and browsing behavior, including:

• IP address and approximate geographic location derived from it;
• Browser type and version;
• Operating system and device type;
• Pages viewed on our Website and time spent on each page;
• Referring URL (the website that directed you to our site);
• Clickstream data and navigation paths through our Website;
• Date and time of your visit;
• Unique device identifiers and advertising identifiers.

3.4 Cookie and Tracking Technology Data

We use cookies, web beacons, pixels, local storage objects, and similar tracking technologies to collect information about your interactions with our Website. Please refer to Section 9 of this Privacy Policy for detailed information about our use of cookies and your choices regarding tracking technologies.

3.5 Communications Data

When you contact us directly, we may collect:

• The content of your messages, inquiries, or feedback;
• Your contact details provided in such communications;
• Records of any correspondence we have had with you.

3.6 Marketing Preferences and Opt-In Data

If you subscribe to our marketing communications, participate in promotional campaigns, or enter contests, we collect:

• Your opt-in consent records and communication preferences;
• Survey responses and feedback submissions;
• Social media profile information if you interact with us through social media platforms.

3.7 Sensitive Personal Information

We do not intentionally collect sensitive personal information such as Social Security numbers, government-issued identification numbers, financial account credentials, health or medical information, or precise geolocation data beyond what is reasonably necessary to fulfill an order. If we need to collect sensitive information for a specific purpose, we will obtain your explicit consent.

4. How We Use Your Information

We use the personal information we collect for the following purposes:

4.1 Provision and Fulfillment of Services

• To process and fulfill your food orders, including communicating order status and delivery information;
• To manage your account, including authentication and account-related notifications;
• To facilitate payment processing through our secure third-party payment processors;
• To administer our loyalty and rewards program, if applicable;
• To respond to your customer service requests, questions, or complaints.

4.2 Business Operations and Improvements

• To analyze usage trends and customer preferences to improve our Website, menu offerings, and overall customer experience;
• To monitor, diagnose, and fix technical issues on our Website;
• To conduct internal quality assurance, research, and business analytics;
• To develop new products, features, or services based on customer demand and behavior.

4.3 Marketing and Promotional Communications

• To send you promotional emails, special offers, newsletters, or notifications about new menu items, discounts, or events — but only if you have opted in or have an existing customer relationship with us;
• To personalize your experience and provide targeted advertisements on third-party platforms, including social media;
• To conduct promotional campaigns, contests, or sweepstakes and communicate results to participants.

You may opt out of receiving marketing communications from us at any time. See Section 8 for information on your rights and choices.

4.4 Legal Compliance and Safety

• To comply with applicable federal, state, and local laws, regulations, and legal obligations;
• To respond to lawful requests, subpoenas, court orders, or governmental inquiries;
• To detect, investigate, and prevent fraudulent activity, security breaches, or other potentially prohibited or illegal activities;
• To protect the rights, property, and safety of Anthony's Coal Fired Pizza, our customers, employees, and the public.

4.5 Legal Basis for Processing (Where Applicable)

To the extent required by applicable law, we process your personal information based on one or more of the following legal grounds:

• Performance of a contract: Processing necessary to fulfill your food orders or other contractual obligations;
• Legitimate interests: Processing for our legitimate business interests, such as improving our services, preventing fraud, and marketing (where balanced against your rights);
• Consent: Where you have provided explicit, informed consent, such as for marketing communications or cookie usage;
• Legal obligation: Where processing is necessary to comply with applicable laws and regulations.

5. How We Share Your Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties for their own marketing purposes. However, we may share your information in the following limited circumstances:

5.1 Service Providers and Business Partners

We engage trusted third-party service providers to assist us in operating our Website and delivering our Services. These providers are contractually bound to use your information only for the purposes we specify and to maintain appropriate security measures. Such providers may include:

• Payment processors and fraud prevention services;
• Third-party food delivery platforms and logistics partners;
• Email marketing and communication platforms;
• Website hosting, cloud storage, and IT infrastructure providers;
• Analytics and data intelligence platforms (e.g., Google Analytics);
• Customer relationship management (CRM) software providers;
• Loyalty program administrators.

5.2 Advertising and Marketing Partners

We may share limited information, such as hashed email addresses or device identifiers, with advertising partners to deliver targeted advertisements on platforms such as Google, Facebook, or Instagram. This sharing is subject to these partners' respective privacy policies and applicable opt-out mechanisms.

5.3 Legal Requirements and Law Enforcement

We may disclose your personal information to governmental authorities, law enforcement agencies, or other third parties if we believe in good faith that such disclosure is required or appropriate to:

• Comply with a subpoena, court order, legal process, or other legal obligation;
• Investigate potential violations of our Terms of Service;
• Protect the rights, property, or personal safety of our company, customers, or the public;
• Detect and prevent fraudulent, malicious, or illegal conduct.

5.4 Business Transfers

In the event that Anthony's Coal Fired Pizza undergoes a merger, acquisition, consolidation, sale of assets, bankruptcy, or other corporate transaction, your personal information may be transferred to the successor entity as part of that transaction. We will notify you via email or a prominent notice on our Website if your information becomes subject to a different privacy policy as a result of such a transaction.

5.5 With Your Consent

We may share your personal information with third parties for purposes not described in this Privacy Policy when we have obtained your explicit prior consent to do so.

6. Data Security

The security of your personal information is important to us. We implement a variety of administrative, technical, and physical security measures designed to protect your information from unauthorized access, disclosure, alteration, misuse, or destruction. Our security practices include:

• Encryption: We use Secure Socket Layer (SSL) / Transport Layer Security (TLS) encryption to protect data transmitted between your browser and our Website;
• Access Controls: We restrict access to personal information to authorized employees, contractors, and service providers who need such access to perform their job functions;
• Payment Security: We do not store full payment card numbers on our servers. Payment processing is handled by PCI DSS-compliant third-party processors;
• Regular Security Assessments: We conduct periodic reviews of our data collection, storage, and processing practices to ensure appropriate safeguards are in place;
• Incident Response: We maintain an incident response plan to promptly address any potential data breaches and notify affected individuals as required by applicable law.

Despite these measures, no method of data transmission or electronic storage is completely secure. We cannot guarantee absolute security of your personal information. In the event of a data breach that poses a significant risk to your rights or freedoms, we will notify you and the appropriate regulatory authorities in accordance with applicable law.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, resolve disputes, and enforce our agreements. The specific retention periods we apply include:

When personal information is no longer required, we securely delete, anonymize, or destroy it in accordance with our internal data retention and disposal policies.

8. Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding the personal information we hold about you. We are committed to honoring these rights in accordance with applicable law.

8.1 Rights Under the California Consumer Privacy Act (CCPA/CPRA)

If you are a resident of California, you have the following rights under the CCPA as amended by the CPRA:

• Right to Know: You have the right to request that we disclose what personal information we have collected about you, the categories of sources from which it was collected, the purposes for which it is used, and the categories of third parties with whom it is shared.
• Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions (e.g., where the information is needed to complete a transaction or comply with a legal obligation).
• Right to Correct: You have the right to request that we correct inaccurate personal information we hold about you.
• Right to Opt-Out of Sale or Sharing: You have the right to opt out of the "sale" or "sharing" of your personal information for cross-context behavioral advertising. We do not sell personal information in the traditional sense, but we may share limited data with advertising partners. You may opt out by contacting us at [email protected].
• Right to Limit Use of Sensitive Personal Information: You have the right to limit how we use and disclose your sensitive personal information to uses necessary to provide the requested services.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights. You will not receive inferior service, higher prices, or any other negative treatment for making a privacy rights request.

To exercise your California privacy rights, please submit a verifiable consumer request to us at [email protected]. We will respond to your request within 45 calendar days as required by the CCPA/CPRA. We may extend this period by an additional 45 days where necessary, with prior notice.

8.2 Rights Available to All Users

Regardless of your state of residence, we provide all users with the following choices:

• Access and Correction: You may access and update your personal information by logging into your account or contacting us directly;
• Marketing Opt-Out: You may unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link in any marketing email or by emailing us at [email protected];
• Account Deletion: You may request deletion of your account and associated personal information by contacting us at [email protected];
• Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format where technically feasible;
• Cookie Management: You may manage your cookie preferences through your browser settings or our cookie consent tool as described in Section 9.

8.3 Authorized Agents

California residents may designate an authorized agent to submit a privacy rights request on their behalf. To use an authorized agent, please provide written authorization signed by you, along with proof of the agent's identity. We may verify your identity directly before processing the request.

9. Cookie Policy

Our Website uses cookies and similar tracking technologies to enhance your browsing experience, analyze Website traffic, and deliver personalized content and advertisements. Below is a summary of how we use cookies:

9.1 Types of Cookies We Use

• Strictly Necessary Cookies: These cookies are essential for the Website to function properly. They enable core features such as security, network management, and account access. These cookies cannot be disabled without affecting Website functionality.
• Performance and Analytics Cookies: These cookies collect information about how visitors interact with our Website, such as pages visited and links clicked. We use this data to improve Website performance and user experience (e.g., Google Analytics).
• Functional Cookies: These cookies remember your preferences and settings, such as your location, language preference, or saved items in your cart, to provide a personalized experience.
• Targeting and Advertising Cookies: These cookies track your browsing activity to deliver relevant advertisements on our Website and third-party platforms. They may be set by our advertising partners and are subject to those partners' privacy policies.

9.2 Managing Your Cookie Preferences

You have the right to accept or decline cookies. You can manage your cookie preferences in the following ways:

• Browser Settings: Most web browsers allow you to control cookies through their settings. You can set your browser to block or delete cookies. Please note that blocking certain cookies may impact the functionality of our Website.
• Opt-Out Tools: You can opt out of targeted advertising through the Digital Advertising Alliance's opt-out tool at optout.aboutads.info or the Network Advertising Initiative at optout.networkadvertising.org.
• Google Analytics Opt-Out: You can prevent your data from being used by Google Analytics by installing the Google Analytics Opt-Out Browser Add-on available at tools.google.com/dlpage/gaoptout.

For more detailed information about our use of cookies, please refer to our full Cookie Policy, which is available on our Website.

10. Children's Privacy

Our Website and Services are intended for individuals who are 18 years of age or older. We do not knowingly collect, solicit, or maintain personal information from children under the age of 13, or from minors under the age of 18 without verifiable parental consent, in compliance with the Children's Online Privacy Protection Act (COPPA) and applicable state laws.

If we become aware that we have inadvertently collected personal information from a child under the age of 13 without appropriate parental consent, we will take prompt steps to delete such information from our records. If you believe that we may have collected personal information from a child under 13, please contact us immediately at [email protected].

Parents and legal guardians who have concerns about their child's use of our Website or believe their child has provided us with personal information are encouraged to contact us so that we can address the matter appropriately.

11. International Data Transfers

Anthony's Coal Fired Pizza is based in the United States, and our servers and operations are primarily located within the United States. If you are accessing our Website from outside the United States, please be aware that your personal information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your home country.

By using our Website or providing us with your personal information, you consent to the transfer of your information to the United States and to the processing of your information in accordance with this Privacy Policy and applicable U.S. law.

If you are located in a jurisdiction with specific data transfer requirements (such as the European Union or the United Kingdom), please contact us at [email protected] to discuss the applicable safeguards we have implemented for cross-border data transfers.

12. Third-Party Links and Integrations

Our Website may contain links to third-party websites, social media platforms, or integrated services (such as third-party delivery apps, review platforms, or social login features). These third-party services operate independently of Anthony's Coal Fired Pizza and have their own privacy policies and data practices.

We are not responsible for the privacy practices, content, or security of any third-party websites or services. We strongly encourage you to review the privacy policies of any third-party platforms you visit or use in connection with our Services. The inclusion of any link on our Website does not imply our endorsement of the linked site or service.

13. Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) feature that sends a signal to websites requesting that they do not track your browsing activity. Our Website does not currently respond to DNT signals, as there is no universally accepted standard for interpreting and honoring such signals. We will update this policy if we implement a DNT response mechanism in the future.

California residents may also have rights related to opt-out preference signals under the CPRA. If you broadcast an opt-out preference signal recognized under applicable California law, we will process it in accordance with our legal obligations.

14. FTC Act Compliance

We are committed to complying with the Federal Trade Commission Act (FTC Act), which prohibits unfair or deceptive acts or practices in commerce, including in the realm of data privacy and security. Our privacy representations and commitments are designed to be truthful, transparent, and not misleading. We have implemented reasonable security measures as described in this Privacy Policy to protect your personal information from unauthorized access or use.

If you believe that our privacy practices are unfair, deceptive, or otherwise violate the FTC Act, you may file a complaint with the Federal Trade Commission at:

15. How to File a Privacy Complaint

If you have concerns about how we have handled your personal information or believe that we have violated your privacy rights, we encourage you to contact us directly first so that we can address your concerns promptly and effectively.

15.1 Contact Us Directly

To submit a privacy complaint or inquiry, please contact us at:

We will acknowledge your complaint within 10 business days and endeavor to resolve the matter within 30 calendar days. If your complaint is complex, we may require additional time and will inform you of the expected resolution timeframe.

15.2 File a Complaint with a Regulatory Authority

If you are not satisfied with our response, or if you prefer to escalate your concern directly to a regulatory authority, you may do so through the following channels:

• Federal Trade Commission (FTC):
  For general consumer privacy complaints under the FTC Act:
  Website: ftc.gov/complaint | Phone: 1-877-382-4357
• California Attorney General (California Residents):
  For complaints under the CCPA/CPRA:
  Website: oag.ca.gov/privacy/ccpa | Phone: 1-800-952-5225
• State Attorney General (Other States):
  Residents of other states with applicable data privacy laws may contact their respective state Attorney General's office for guidance and complaint submission.

16. Changes to This Privacy Policy

We reserve the right to update, modify, or revise this Privacy Policy at any time to reflect changes in our business practices, applicable laws, or technological developments. When we make material changes to this policy, we will:

• Update the "Last Updated" date at the top of this page;
• Post the revised policy on our Website at pizz-anthonys.digital;
• Provide notice via email or a prominent banner on our Website if the changes are significant and affect your rights.

Your continued use of our Website or Services after any modifications to this Privacy Policy constitutes your acknowledgment and acceptance of the updated terms. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

17. Contact Information for Privacy Inquiries

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or our data handling practices, please do not hesitate to reach out to us. We are committed to addressing your privacy concerns promptly and professionally.

Thank you for trusting Anthony's Coal Fired Pizza with your personal information. We take your privacy seriously and are committed to maintaining the highest standards of data protection and transparency in everything we do.